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Customer success stories

Discover the customer success stories our product configuration platform has accomplished. 
We are here to make our customers stronger. And we love to show you how we do that!

Find out how our configuration platform made our customers stronger

Every day the world gets more and more digital, shifting decisive moments in the buying journeys of our end-customers further to the online realm. Furthermore, these end-customers are increasingly demanding regarding available product information and they are looking for ways to express themselves by buying products that fit their lifestyle and taste. How do we respond to these developments?

Sometimes a fortunate unexpected discovery is made. In case of Richmond interiors serendipity occurred when striving to help consumers make better buying decisions, increasing conversion rates of customizable furniture and lowering the number of returns by implementing Augmented Reality as a means to visualize furniture. It turned out that this innovative Augmented Reality tool was not only very useful online, but in the brick-and-mortar world as well…  

With more than a thousand models between the brands Xooon and Henders & Hazel, these market leaders needed a scalable solution to visualize and configure upholstery furniture, storage, tables and accessories to put them in pole position for the metaverse era.

Van de Sant designs and produces high-end design furniture, 100% made of waste and recycled materials. Despite the large number of visitors on the site, conversion rates remained disappointing.  How do you promote such a product in a sustainable manner? And even more so, how do you inspire your online customers to actually convert? The iONE360 3D product configurator offered all Van de Sant was looking for. And more.

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